The right care when you need it most
24/7 access to healthcare and medical advice by phone, video or app.
24/7 access to healthcare and medical advice by phone, video or app.
Your Blue Shield health plan gives you access to virtual care by U.S. board-certified providers.
Schedule a primary care visit
Consult with your primary care provider for routine checkups, ongoing wellness needs and referrals (ages 18+).
General Medical
Get care 24/7 for non-emergency conditions like cold & flu, sinus infections, allergies and more.
Mental Health
Schedule a visit with a therapist or psychiatrist, 7 days a week.
Mental Health Treatment Review
Get an expert review of your existing mental health diagnosis and treatment plan.
Talk to a U.S. board-certified doctor 24/7
Get prescriptions when medically necessary
Connect by phone, video or app
Need help?
Talk to a member of our customer service team at 1-800-835-2362
Teladoc Health is not available internationally.
Check your Evidence of Coverage or call the Customer Care phone number on your ID card to determine if your plan includes Teladoc. Self-insured employer-sponsored plans that include Teladoc access have out of pocket costs that varies by plan.
Call the Customer Care phone number on your Blue Shield ID card to determine if your plan includes access to Teladoc mental health services.
Blue Shield of California is an HMO, HMO D-SNP and PPO plan with a Medicare contract and a contract with the California State Medicaid Program. Enrollment in Blue Shield of California depends on contract renewal.
Not all plan types are available in all areas.
Blue Shield of California complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.
Blue Shield of California cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad.
Blue Shield of California 遵循適用的州法律和聯邦公民權利法律，並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。Visit https://www.blueshieldca.com/about/nondiscrimination for more information.
